Shipping Information

At DKDIGITAL, we make every effort to ensure your orders reach you as quickly as possible and in perfect condition. Here is all the information regarding the delivery of your purchases.

1. Delivery Areas

We currently deliver to: [Europe and America]. If your country is not on the list, please do not hesitate to contact us to check delivery possibilities.

2. Delivery Times

Estimated delivery times are as follows:
- America: 7 to 15 business days
- Europe: 10 to 20 business days (if available)
These times are given as an indication and run from the shipping confirmation. They may vary during peak periods (holidays, sales, etc.).

3. Delivery Costs

Delivery is free

4. Order Tracking

As soon as your order is shipped, you will receive an email containing a tracking number allowing you to locate your package in real-time via the carrier's website.

5. Delays and Delivery Problems

In case of abnormal delay or problem during delivery (damaged, lost package, etc.), please contact us as soon as possible. We will do what is necessary to find a quick solution.

6. Missed Delivery

If you are absent during delivery, the carrier will leave a delivery notice. You can then collect your package at the indicated relay point or arrange for a new delivery according to the carrier's terms.